State Farm® Insurance Agent Chan Chitwood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
crystal Lewis
March 28, 2025
5
out of
5
rating by crystal Lewis
"Awesome. Sharon was very helpful and got me everything I needed."
Tikesha Whitfield
March 21, 2025
5
out of
5
rating by Tikesha Whitfield
"Always so knowledgeable and willing to help with all of my insurance needs and questions. Could not thank them enough."
We responded:
"Thank you Tikesha, we appreciate your business over the years. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Constance DeVuono
March 11, 2025
5
out of
5
rating by Constance DeVuono
"This is the best insurance agency that I've ever dealt with! Their customer service is so friendly and knowledgeable. They always respond promptly and are dedicated to providing great advise to best answer our questions and always strive meet our needs. Sharon is top notch - I wish I could give more than 5 stars!"
We responded:
"Wow!!! Thank you for your 5-star review Constance! It's been a pleasure serving you and your family over the years. Thank you for placing your trust in us and continuing to do business with my agency. "
Joanna Ruiz
September 25, 2024
5
out of
5
rating by Joanna Ruiz
"My husband has been with this office for a few years and he spoke highly of them. I just moved to this office from one in North Carolina and they did not disappoint. Sharon was so kind and helpful, she stayed way past closing time to help us and never rushed us out the door. She explained everything so we could understand clearly and answered all the questions we had. They’re absolutely wonderful!!"
We responded:
"Thank you Joanna for your nice words and review! We welcome you to the Greenwood area and look forward to getting to know you. "
Sheilah Cason
September 18, 2024
5
out of
5
rating by Sheilah Cason
"I have had great service with this company. Always friendly staff and so helpful. I ready want to say thank you to Sharon for all her assistance to me with my policies and paperwork."
We responded:
"Thank you Ms. Cason for your review and comments. It has been our pleasure working with you and your mother over the years! We appreciate your business and loyalty to our agency."
Dee Dee Brown
September 5, 2024
5
out of
5
rating by Dee Dee Brown
"Great service very easy!!"
We responded:
"Thank you Mrs. Brown for the review. We appreciate your long-term loyalty over the years with our agency!"
Tabatha Mckee
July 26, 2024
1
out of
5
rating by Tabatha Mckee
"I've been a long-time customer of State Farm's and have never had any issues, as far as service is concerned, until I moved to this agent's office. Rates skyrocketed with SF (which I understand is not their fault), but I was never notified of the change in price. They denied us for home insurance when we purchased our home, so I found coverage elsewhere. They then reassessed (without my knowledge) and decided to go ahead and cover us WITHOUT TELLING ME, and this was after we had already found another insurance company for our home. I did not know that they had decided to cover us until I looked at the app and saw the bill. The cancellation of this home insurance (that I did NOT approve) resulted in me having to pay extra. Even though it was not my fault. I recently switched providers, added an extra vehicle, and our bill went down $150 a month. When I called to cancel, I was assured that I was good to go. I thought I'd finally washed my hands of this office until I was charged the payment anyway a day later. Called to figure out what happened and the ball was dropped by their office yet again. Now I have to wait for a check that could take up to two weeks, possibly longer. This is not the first time that they have dropped the ball and left me to deal with the consequences of their poor communication and service. I would not recommend dealing with State Farm or this office."
We responded:
"Tabatha, I appreciate you insuring your home and auto policies with us while you did. As you stated, the entire insurance industry has experienced rate increases over the past two years. Me and my team do not control those rates and the increases you've experienced. I hope you know that there are logistics in the processing systems of any company, especially those dealing with any changes which affect your monthly billing. Anytime you feel there is a billing concern, my office is trained and glad to go over those concerns. In this case, my team made sure that your billing was explained to you and any owed premium was sent back to you. I hope your new company takes care of you and you will be open to having State Farm again in the future. "
Tracy Sudduth
May 8, 2024
5
out of
5
rating by Tracy Sudduth
"Kyle Brinson is the Best @ Chan Chitwoods State Farm Branch in Greenwood SC.. Thanks a million, pal"
We responded:
"Thank you Tracy for the compliment and 5-star review!"
Demetrius Lee
March 1, 2024
5
out of
5
rating by Demetrius Lee
"Have been with State Farm a few years now and it has been the best.. Sharon has always been there for any questions or help I needed. Highly recommend"
We responded:
"Thank you Mr. Lee! Biggest compliment you could ever give us is recommending other people to us. We certainly appreciate your business over the years. "
Jackie Mcgowan
February 20, 2024
5
out of
5
rating by Jackie Mcgowan
"If you are in need of a Great Agent please contact one of the best in town. Chad!"
We responded:
"Thank you Jackie for the review! It's been a pleasure getting to know you and your family over the years. "
Kristi Davis
February 8, 2024
5
out of
5
rating by Kristi Davis
"Katelyn is the most awesome agent ever! She goes above and beyond to help her customers. She responds quickly and is very knowledgeable. She is the reason I stay with State Farm. I wouldn't want any other agent but her! I value and appreciate her!"
We responded:
"Thank you Kristi for the nice words and review! We will always try to go above and beyond for our customers. We realize that normal business hours aren't always conducive to every situation and we're happy to meet at your convenience. We appreciate your business and look forward to serving you in the future!"
mike beckom
January 22, 2024
5
out of
5
rating by mike beckom
"used Sharon Waters in this office. She got me EXCELLENT pricing on home and auto bundles. Super nice, super efficient. I tell ALL my friends to go there now!!"
We responded:
"Thanks so much Mike for the nice words and review! The biggest compliment you could ever give us is referring others and we very much appreciate you telling your friends. "
