State Farm® Insurance Agent Chan Chitwood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Joanna Ruiz
September 25, 2024
"My husband has been with this office for a few years and he spoke highly of them. I just moved to this office from one in North Carolina and they did not disappoint. Sharon was so kind and helpful, she stayed way past closing time to help us and never rushed us out the door. She explained everything so we could understand clearly and answered all the questions we had. They’re absolutely wonderful!!"
"Thank you Joanna for your nice words and review! We welcome you to the Greenwood area and look forward to getting to know you. "
Charifas El Bubu
September 24, 2024
"El día de hoy llegué a esta sucursal de state farm a pedir informes de una póliza de autos, ya que mi hermana me la recomendó y la verdad es que tuve una súper experiencia todos fueron muy amables y hay una chica que habla español fue muy atenta y recibí información completa cumpliendo mis expectativas de lo que andaba buscando para la cobertura del auto la verdad que felicidades a el equipo de state farm, RECOMENDADO AL 100 MUCHAS GRACIAS!! 😊😊😊😊"
"Muchas gracias por tus cumplidos! Esperamos construer una buena relacion contigo. Por favor da gracias a tu hermana por recomendarlos, es el mejor cumplido que podemos recibir en nuestra oficina. Nos enfocamos en dar un buen servicio a nuestros clientes y sus familias. Si, temenos a Jackie Moore en nuestra oficina que es bilingue y su idioma natal es Español. Ella vivio en Mexico por 17 años y dice que fue un placer conocerte, poder contester tus preguntas porque sabemos que es algo muy importante para todos nuestros clientes.” "
Sheilah Cason
September 18, 2024
"I have had great service with this company. Always friendly staff and so helpful. I ready want to say thank you to Sharon for all her assistance to me with my policies and paperwork."
"Thank you Ms. Cason for your review and comments. It has been our pleasure working with you and your mother over the years! We appreciate your business and loyalty to our agency."
Dee Dee Brown
September 5, 2024
"Great service very easy!!"
"Thank you Mrs. Brown for the review. We appreciate your long-term loyalty over the years with our agency!"
Pam Riopel
July 29, 2024
"Thank you for insuring my home & boat🚤🏠 Your office is easily accessible and you’ve always been so helpful answering questions! I tell everyone I know to call you for rates, loans."
"Thanks so much for your 5-star review and nice comments Pam. We appreciate your confidence in referring others to us. That's the biggest compliment you can give us. Thank you for your business!"
Tabatha Mckee
July 26, 2024
"I've been a long-time customer of State Farm's and have never had any issues, as far as service is concerned, until I moved to this agent's office. Rates skyrocketed with SF (which I understand is not their fault), but I was never notified of the change in price. They denied us for home insurance when we purchased our home, so I found coverage elsewhere. They then reassessed (without my knowledge) and decided to go ahead and cover us WITHOUT TELLING ME, and this was after we had already found another insurance company for our home. I did not know that they had decided to cover us until I looked at the app and saw the bill. The cancellation of this home insurance (that I did NOT approve) resulted in me having to pay extra. Even though it was not my fault. I recently switched providers, added an extra vehicle, and our bill went down $150 a month. When I called to cancel, I was assured that I was good to go. I thought I'd finally washed my hands of this office until I was charged the payment anyway a day later. Called to figure out what happened and the ball was dropped by their office yet again. Now I have to wait for a check that could take up to two weeks, possibly longer. This is not the first time that they have dropped the ball and left me to deal with the consequences of their poor communication and service. I would not recommend dealing with State Farm or this office."
"Tabatha, I appreciate you insuring your home and auto policies with us while you did. As you stated, the entire insurance industry has experienced rate increases over the past two years. Me and my team do not control those rates and the increases you've experienced. I hope you know that there are logistics in the processing systems of any company, especially those dealing with any changes which affect your monthly billing. Anytime you feel there is a billing concern, my office is trained and glad to go over those concerns. In this case, my team made sure that your billing was explained to you and any owed premium was sent back to you. I hope your new company takes care of you and you will be open to having State Farm again in the future. "
Sarah Lowe
June 10, 2024
"The team at this office goes above and beyond- caring attitude and efficient responses when needs arise!"
"Thank you so much for your 5-star review and compliment. We really do try our best to give remarkable service to all our customers. Thank you for your business!"
Sierra Harrison
June 7, 2024
"I'm in the process of switching from Progressive to State Farm and Sharon has been awesome and insanely patient along the way. She also helped me get a lot more bang for my buck!"
"Thank you Ms. Harrison for giving us a chance to quote and save you some money. We look forward to serving you."
Andrew Martin
June 5, 2024
"I’ve been doing business with Katelyn for almost 2 years now and I can truly say she’s been the greatest insurance agent I’ve ever dealt with. Always going above and beyond for me and any new customer I refer. Highly recommended!! 10 out of 10!! 🥳"
"Thank you Mr. Martin for your kind words and review. We certainly appreciate your business and hope to serve you for many more years."
Tracy Sudduth
May 8, 2024
"Kyle Brinson is the Best @ Chan Chitwoods State Farm Branch in Greenwood SC.. Thanks a million, pal"
"Thank you Tracy for the compliment and 5-star review!"
Ashley Yandell
March 6, 2024
"Kyle assisted and was great!"
"Thank you Ashley for the compliment about Kyle's service! He likes to help people for sure. "
Demetrius Lee
March 1, 2024
"Have been with State Farm a few years now and it has been the best.. Sharon has always been there for any questions or help I needed. Highly recommend"
"Thank you Mr. Lee! Biggest compliment you could ever give us is recommending other people to us. We certainly appreciate your business over the years. "
Linda Sanders
February 23, 2024
"I have been with State Farm itself for over 8 years. Very Friendly and Businesses Oriented. Asked a question and Sharon have never lead me wrong. The Best For Your Time and Money.. Thanks You Sharon!!!!!!!!"
"Thank you Linda for being insured with us and letting us serve you! We appreciate the nice words and review. Sharon truly is one of the best in the business!"
Jackie Mcgowan
February 20, 2024
"If you are in need of a Great Agent please contact one of the best in town. Chad!"
"Thank you Jackie for the review! It's been a pleasure getting to know you and your family over the years. "
Tyler Piontek
February 15, 2024
"Excellent service. Kyle took care of everything with absolutely no problems. Would recommend to everyone."
"Thank you Mr. Piontek for your nice words and review! We truly appreciate your business."
Kristi Davis
February 8, 2024
"Katelyn is the most awesome agent ever! She goes above and beyond to help her customers. She responds quickly and is very knowledgeable. She is the reason I stay with State Farm. I wouldn't want any other agent but her! I value and appreciate her!"
"Thank you Kristi for the nice words and review! We will always try to go above and beyond for our customers. We realize that normal business hours aren't always conducive to every situation and we're happy to meet at your convenience. We appreciate your business and look forward to serving you in the future!"
Abby Cape
January 23, 2024
"When I say the best in the business! Kyle and Sharon and Jackie are the best! Always willing to help and have fast replies. They go above and beyond for me every time. With my car or home or life insurance needs!"
"Wow! We really appreciate you recognizing everyone. We really try to do our best in delivering great customer service. Thank you Abby for choosing to do business with our agency! "
mike beckom
January 22, 2024
"used Sharon Waters in this office. She got me EXCELLENT pricing on home and auto bundles. Super nice, super efficient. I tell ALL my friends to go there now!!"
"Thanks so much Mike for the nice words and review! The biggest compliment you could ever give us is referring others and we very much appreciate you telling your friends. "
Rhonda Lunsford
October 17, 2023
"I Love your company and you have a very pleasant to communicate with Katlin is the best"
"Thank you Rhonda for your 5-star review!"
angela jordan
October 16, 2023
"I have been with State Farm all my life…I have had Chan ever since he started in Ware Shoals/Greenwood area. He is the best…he has the best staff…a special shoutout to SHARON WATERS… she always helpful and on top of everything. I highly recommend Chan Chitwood Agency for all your insurance needs(car, life, etc…)love you all for what you did & continue to do for me and my family… May God continue to bless your Agency/staff…Jerome & Angela Jordan"
"Wow! Can never thank our long-term customers enough for their loyalty and the relationships we have together. Thank you for treating us like family Mrs. Jordan. Been an absolute joy serving your family!"
Anthony Booker
October 12, 2023
"I have been with Chan for a number of years and they have help every time when I needed to change policies or to add a new policy with them. Sharon Odom Waters who is the office manager has been there for through the thick and thin and always on point and definitely know what she talking about and most definitely there to help not only her clients but others clients who need help with their policies as well. I would definitely highly recommend and suggest Chitwood agency to anyone who’s looking for a new agency or a new policy to add."
"Thank you so much Mr. Booker. My team has always been amazed by your kindness towards them. We absolutely appreciate your business and your review!"
Genie McDill
October 10, 2023
"My best friend recommended this agency to me when it became necessary for me to aquire auto insurance. I'm certainly glad she did! Ms.Sharon Waters was exactly what I needed. She was personable,knowledgeable, and more than happy to answer every question I had.She clearly explained the recommendations she was suggesting and I knew I had found an agency that would stand behind their policy and an Agent who would be readily available should the need arise."
"Thank you for giving us a chance to serve you Mrs. McDill. We look forward to building a relationship with your family. We really appreciate your feedback and the 5-star review! "
Shyanne Sieburg
October 10, 2023
"State Farm Chan Chittwood is amazing. They helped me after my wreck today. Mrs Katelyn Lindsey was very expedient at getting everything done for me. I would definitely recommend Chan Chittwood State Farm to all"
"Thank you Shayanne for your kind words! We're here to assist our customers and walk them through the claims process at all times. "
Sonya Thomas
October 10, 2023
"The office staff was unprofessional when I asked about speaking with Mr chitwood regarding my issues the lady named Sharon stated that I could.not speak to him and he does not come in the office that is what she is for so we decided to move everything we had to a more professional state farm office ."
"Sorry Sonya, but I'm not in the office to handle every service request and have very competent people to run my day-to-day operations. Like any "professional" office, I'm available by appointment to visit with all of my customers. Since your new agent has two offices in the surrounding area, I'm pretty sure he's going to be seen on an appointment basis too. Glad you stayed with State Farm and best wishes on getting the service you demand. "
Kayla Taylor
September 5, 2023
"Best insurance around! My family has been doing business with Chan Chitwood State Farm for over 30 years!"
"We'd like to thank you Kayla for your compliments and review. It's been a pleasure serving your family and getting to know each of you over the years! We appreciate your business. "